Shipping and Return
Please note: Some shipping carriers may be experiencing delivery delays. If you have questions regarding your order, or you have not yet received a shipping confirmation email from Tea and India, please contact us. If you have received a shipping confirmation email, please track your order with the tracking link provided. Thank you for your patience!
Standard Orders: For India, please allow 3-5 business days transit time. In Delhi/NCR we are doing Same day delivery. depending on the destination.
Shipping Rates: Free of cost across India.
RETURNS, EXCHANGES & WARRANTY INFORMATION
Returns: If you have an item that you wish to return, please write to us on our Contact Us page or call (+91) 9971076395 within 30 days of receipt to receive a returned merchandise authorization (RMA) number. You MUST contact us prior to returning your products. WE DO NOT ACCEPT RETURNS WITHOUT AN RMA NUMBER. We do not issue credit for items returned without an RMA number. We do not cover the costs of return shipping charges unless due to company error. In order to receive full credit, all returns must be unopened in their original packaging and in a resalable condition. For orders placed between Thanksgiving Day and December 25th, we accept returns through January 31st of the following year.
Tea Exchanges: Tea and India will gladly exchange any unopened product for a product of comparable value within 30 days of receipt. You will be responsible for return shipping costs unless due to company error. You must email us at teaandindia@gmail or call (+91) 9971076395 for an RMA number. No exchange will be given for items returned without an RMA number.
Accessory Warranty: All Tea and India accessories carry a limited one-year warranty on manufacturer defects. Proof of purchase must be provided to show that the purchase is within the timeframe to receive a replacement. Please retain purchase receipts for your records. For third-party products not produced by Tea and India, please see specific manufacturer warranty (usually located on the product box) for specific terms and conditions. Please retain purchase receipts for your records.